Talking Back: Internal Communications Platforms Can Clear Your Inbox Like No Other

In an ideal world, your email inbox is ‘mission critical’.  That means it’s a collection of messages from your clients and referral sources, while you screen the remainder of the noise out, via subfolders, as well as labeling junk and phishing messages aggressively.

Although that’s not always how it goes, is it?  You know what else shows up in your inbox that you can’t ignore – that’s right: questions and notifications from your staff and colleagues.  And those emails have ramped up post-pandemic, after everyone started (and mostly stayed) working from home.  That’s a bummer, of course.  Things were looking so clean, otherwise.

But, there’s actually a simple solution for this that can effectively streamline your workflow: Just dump those messages into an alternative inbox, that you check only as you see fit.

Internal communications platforms, like Slack and Microsoft Teams and Google Chat, offer an alternative space for colleagues to communicate – so that those messages never even hit your email inbox.  Within these tools, you can chat with one person or groups of people; and, you can participate with others in threaded conversations around specific topics.  These tools are a game-changer in terms of in-office communication.  Plus, Microsoft Teams is included with the Microsoft 365 suite, Google Chat is included with Google Workspace and Slack is free, in its most basic form.

So, go get your inbox back.

. . .

If you want to reset your inter-office communications, we can help!

The Wyoming State Bar offers free law practice management consulting services through Red Cave Law Firm Consulting.

To request a consult, visit the Wyoming State Bar’s law practice management page, and start running your law firm like a business.

Share on Social Media