The last thing you want is to let a call get to voicemail.  Just a hair over 35% of law firm voicemails are ever returned, and once a lead or client gets voicemail, it’s no guarantee that they will even leave a message – and, the next move is definitely to call your competition.

Here are three potential additions you could consider to your standard fee agreement that will truly turn it in to an engagement agreement.

Lawyers often think it’s pricing that makes them money.  It’s not.  In specific geographic areas, for specific practice areas, lawyers charge about the same across the board.

Lawyers have always been protected against other business owners infiltrating their territory by the existence of ethics rules banning lawyers from sharing fees with non-lawyers, effectively barring business partnerships between lawyers and non-lawyers. 

The news surrounding data breaches is always big, national or international in scale, involving lots and lots of money and big names and big companies.  Of course, smaller data breaches happen everyday to unknown and unnamed victims.  Some of those victims are law firms.

But, what if you had a staff person who was a tech all-star, was great at troubleshooting, willing to help others, and held an intimate understanding of law firm technology.  Wouldn’t it be better to leverage that person more aggressively? 

Even if you don’t have an update to make, your clients will feel cared for, because most attorneys only contact their clients if they want something, including more money. It’s a small effort, that goes a long way.