Many law firms fall down because they haven’t set up any kind of system and don’t know what the next step is themselves, or because they don’t have a simple and convenient option for clients to move the ball forward.

One trend that is manifesting is that attorneys are beginning to expand their vision of who can and should be hired by a law firm by looking at non-traditional roles within the law firm.

Every aspect of the intake process should address engagement because 90% of the time, the law firm that effectively engages a new lead, closes that lead.

The last thing you want is to let a call get to voicemail.  Just a hair over 35% of law firm voicemails are ever returned, and once a lead or client gets voicemail, it’s no guarantee that they will even leave a message – and, the next move is definitely to call your competition.

Here are three potential additions you could consider to your standard fee agreement that will truly turn it in to an engagement agreement.

Lawyers often think it’s pricing that makes them money.  It’s not.  In specific geographic areas, for specific practice areas, lawyers charge about the same across the board.

Lawyers have always been protected against other business owners infiltrating their territory by the existence of ethics rules banning lawyers from sharing fees with non-lawyers, effectively barring business partnerships between lawyers and non-lawyers. 

The news surrounding data breaches is always big, national or international in scale, involving lots and lots of money and big names and big companies.  Of course, smaller data breaches happen everyday to unknown and unnamed victims.  Some of those victims are law firms.