Law firms have traditionally extended credit to clients by billing in arrears.  This is, in fact, the most common way for law firms using an hourly billing model to invoice their clients.

There’s actually no better place to solidify that relationship than through your invoicing.  It’s a continuous, repetitive option for reminding your client of what you’ve done for them. 

If your case management software or your productivity software isn’t packing the punch you hoped in terms of task management, there are a lot of standalone tools that might be a better fit for you, including: Notion, Trello, Asana and Taskade. 

It actually makes more sense (and, it’s cheaper for a whole host of reasons) to replace your hardware more often and on a regular schedule – and, this is a lot easier (and less expensive) to do in an environment where law firms are using less and less hardware, given the adoption of cloud software.

Many law firms fall down because they haven’t set up any kind of system and don’t know what the next step is themselves, or because they don’t have a simple and convenient option for clients to move the ball forward.

One trend that is manifesting is that attorneys are beginning to expand their vision of who can and should be hired by a law firm by looking at non-traditional roles within the law firm.

Every aspect of the intake process should address engagement because 90% of the time, the law firm that effectively engages a new lead, closes that lead.