One place lawyers don’t put enough emphasis, in terms of content development, is in the design of website practice area pages.  Many lawyers draft super generic content.  But, realize that potential clients are coming to you because they want your expertise, and because they want to learn more about the legal process. 

Law firms still tend to make most decisions about practice management on an ad hoc basis: What does your gut tell you to do?  But, those attorneys who employ data-driven decision making can gain a tremendous competitive advantage. 

The fact is, even without the emergence of the coronavirus, the convenience economy was coming in hot anyway.  In the convenience economy, a lack of information is just one more reason to find another service provider.

If your accounts receivable are so high, it makes you sick, or if you won’t even look at them because you’re afraid to see the numbers, that probably means you aren’t billing with any kind of frequency. 

Are your services ‘convenient’ for legal consumers to use?  Most attorneys can’t answer that question in the affirmative.  And, if your law firm is one of those, you should not be asking yourself how you can improve over what another attorney in town is doing, but how you can more closely align to what Amazon is doing.

And, while most attorneys think that raising rates is a dangerous step, there are ways to manage it, without alienating new or existing clients. 

One of the best reasons to shift to cloud-based software (or, more cloud-based software) is that cloud systems, by means of a secure internet connection, can pass data back and forth.