The best way forward, in implementing new software, is to first test it out in a sandbox environment, before launching it, in full.  And, that’s true whether you’re a solo, small firm attorney or large law firm owner. 

VoIP stands for ‘voice over internet protocol’; it is, essentially, a cloud-based phone system.  Hardline phones are connected via PBX (‘public branch exchange’), which makes those systems cost more than VoIP, and forces business phone systems to be anchored to a particular place.

Many law firms still operate with pen-and-paper time and billing systems, but that’s like a recipe for losing money.  Of course there’s no time like the present to change your ways and recapture more of the money you make.

Every offline transaction you utilize in your law practice, can be shifted to an online transaction.  And, if you’re not making those moves now, the question is when will you? 

Step 1 – Generate maximum efficiency; Step 2 – Hire.  If you do it in that order, you’ll also have a much better handle on what you can expect from your staff, in terms of revenue generation.

If your clients want documents because they cost less than legal services . . . then, sell them documents.  There are lots of technology products that can produce intake tools for populating template documents. 

If cases aren’t closing as quickly as you want, or for as much as you want, make changes.  If you’re hitting your metrics, try to do better. 

If every time you change locations, you’re forwarding email from one inbox to the other, the cloud is your answer.