I often tell attorneys that, if you can think of a workflow you need covered, there’s a technology tool out there for the job. 

In a very real sense, law firm phone systems are really money machines.  Getting a lead to the right person, transferring calls appropriately, accessing a message in a timely fashion, utilizing a system in which leads most often reach humans, even if those humans are part of a contracted virtual receptionist service . . . any or all of those attributes of a feature set and their application can increase your chances of converting a lead by degrees. 

Every time you complete a business-facing page — your website, a social media profile, a review platform page — you’re always asked to provide an opening and closing time for your office. Don’t.

Because clients choose lawyers based not only on their general expertise, but also based on their specific expertise in particular niche practice areas, they want to know more about the legal process that effects their claim.

So, if your law firm is really bad about keeping in touch with clients and referrals sources, why not pretend like you just started your law firm?  Reannounce yourself to the world, then use that as the launching pad for a consistent marketing program.

If you haven’t fully adopted cloud software, you’re likely storing your documents and email on a server.  But, there are a lot of associated costs for maintaining physical servers, like: the space they require, their need to be cooled, the electricity they suck up, the requirement to manage your own data backup and the frequent replacement cost.

Not every goal is going to represent a total transformation of your business — but, you should have at least one that does represent that.

All lawyers have marketed their law firms in the same fashion since time in memoriam.  The idea was always to build a personal referral base via business networking, and that the rest would take care of itself.  Even as the world around law firms has changed over time, that one constant has not changed.  But now, if a new report is to be believed, other modes of client acquisition may be outstripping this tried and true option.