Are your services ‘convenient’ for legal consumers to use?  Most attorneys can’t answer that question in the affirmative.  And, if your law firm is one of those, you should not be asking yourself how you can improve over what another attorney in town is doing, but how you can more closely align to what Amazon is doing.

And, while most attorneys think that raising rates is a dangerous step, there are ways to manage it, without alienating new or existing clients. 

One of the best reasons to shift to cloud-based software (or, more cloud-based software) is that cloud systems, by means of a secure internet connection, can pass data back and forth. 

Add a task in your calendar at the end of every month for sending out your invoices.  And, put a tickler on it, so you know it’s coming up.

Teachers have been keeping students honest with homework for centuries.  Lawyers can use the same trick.

Attorneys should consider new and interesting ways to create unique sales propositions, especially relevant to their customers.

The job for modern lawyers is to meet and exceed client expectations.  So, if you know (now you do) that clients want to know the total cost of representation before engaging a law firm, how do you provide for that?

The best way forward, in implementing new software, is to first test it out in a sandbox environment, before launching it, in full.  And, that’s true whether you’re a solo, small firm attorney or large law firm owner. 

VoIP stands for ‘voice over internet protocol’; it is, essentially, a cloud-based phone system.  Hardline phones are connected via PBX (‘public branch exchange’), which makes those systems cost more than VoIP, and forces business phone systems to be anchored to a particular place.

Many law firms still operate with pen-and-paper time and billing systems, but that’s like a recipe for losing money.  Of course there’s no time like the present to change your ways and recapture more of the money you make.